Social Media Marketing
Punch Digital provides direction on how to effectively communicate with your customers using social media as a means to reach out to new customers while also building relationships with existing ones.
Social Media Account optimisation and Set-up
Your social media accounts are the platforms used to communicate with new and existing customers. It is essential that your pages not only look great but are communicating the right messages using the right language.
Punch Digital provide set-up services that ensure your branding is consistent and positioned prominently across all your social media accounts. We ensure the overall user experience is always stimulating by creating memorable imagery to compliment your branding, setting your company apart from your competitors.
Once your social media accounts have been Set-Up and optimised it’s essential that a communication strategy is developed. Strategies need to be relevant to each network, providing engaging and valuable content that customers will ‘like’ and ‘share’ to increase engagement and fan retention.
Punch Digital can help your business realise your social media goals by building and coordinating campaigns that align your strategy and goals in order to deliver consistent results. We place particular emphasis on expanding your customer base and ensuring ROI.
Social Media Monitoring
Social media monitoring provides both real time and relevant feedback on your products, brand, customer sentiment and preferences. It ensures valuable and unique insights into your customers perspective and behaviour.
Punch digital can monitor what is being said about your business as well as its products and manage the responses. There are a large variety of opportunities to be gained from keeping an ear open to what is being said about your business and framing responses that identify issues and engage the customer to re-evaluate their positions. We are happy to discuss with in regards to how we can monitor and report on your social media campaigns in order to help your maximise your ROI.